Painless Waxing Boutique’s Salon Policies

Booking

You can book online or call us at 773.472.6101

Late Policy

All of our appointments are result-oriented. If you are late halfway into your appointment, we reserve the right to reschedule you, to ensure high-quality results.

Cancellation Policy

Your appointments are very important us and your time is reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, to limit the number of appointments that are canceled last minute or are no shows, we will now require a credit card to hold your appointment time. We accept all major credit cards.

For appointments over an hour in duration, we reserve the right to charge a 50% deposit upon booking to validate the credit card on file. In the event that you cancel or reschedule and provide us with at least 24-hours notice, your deposit will be returned. Less than 24-hour notice might result in the deposit being forfeited.

Your appointments are very important to Painless Waxing Boutique team of professionals. We hold your appointments just for you and ask that if you must cancel or reschedule an appointment, please provide us with 24-hour notice. This way, we will be able to adjust the schedule accordingly and we may be able to accommodate clients on our waiting list. Less than 24-hours notice will result in a charge equal to 50% of reserved appointment(s).

As a courtesy, we do call, text and/or email to confirm the date and time at least 24 hours prior to your appointment. If we are unable to reach you and only leave a message, or cannot reach you at all, please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments and cancellation fees. You are always welcome to call and double-check any appointments if you’re unsure. We also ask that you provide us with the best contact information to be able to reach you and update it in case of any changes.

If you do not receive a confirmation email after booking your appointment please call our salon to make sure it has gone through.

Minors Policy

If you are a minor (under 18 years of age), you must be accompanied by a parent/guardian or your parent/guardian must sign our consent waiver in order to receive any services. Minimum age for a Brazilian wax is 16 with parent/guardian consent.

Others in Room for Intimate Waxing

We are always striving for ways to make a client’s experience a relaxing and professional one, accommodating as much as possible. In the best interests of the estheticians and the clients, we hold the right to refuse any 3rd parties into the room unless specified otherwise at the time of booking. This is including but not limited to friends, family, and spouses. If you have any questions in regards to this policy, please give us a call or email us and we will be more than happy to answer any questions!

Refund Policy

Full refund: In order to receive a full refund, the item must be unused, or unopened, and with its tag still attached. This can only be accepted if the item is brought back within 2 weeks from its purchase date.

Skin care products: The product must be brought in within 30 days of the purchase date to exchange for a product or item that you will love!

Accessories (purses, jewelry, hats, etc.): If part of the item has broken, we can work on providing you with a new part to replace it with. Broken items can only be accepted within 90 days after its purchase date.

Appointment Confirmation

As a courtesy  to our clients we confirm your appointment 48 hours before.

Parking

Street parking is easily available on Lincoln Ave and additional parking can be found on Barry Ave just south of the salon.